Uptown Music Privacy Statement


This privacy policy explains how we use any personal information we collect about you when you use this website.

Uptown Music is committed to maintaining the trust and confidence of visitors to our web site. We want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

What information do we collect about you?

When you make an enquiry or booking we ask for your name, address data, email and contact number(s); we will ask for details of your event(s), including: date, location, timings and anything else of relevance that you would like us to know. This data will be stored in our bookings management system. We do not share your personal details with any other company without your consent. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies and through Google Analytics

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Google Analytics

When someone visits websites that belong to Uptown Music we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Google Analytics

When someone visits websites that belong to Uptown Music we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How will we use the information about you?

We collect information about you to process your booking, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. Uptown Music will not share your information for marketing purposes with companies outside Uptown Music.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email or write to us at the addresses below.

Mailing Lists

As part of the registration process for our services, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at our business address. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email: info@uptownmusic.co.uk or write to us at: Uptown Music Limited, 19 Shakespeare Street, Hove, BN3 5AG